Wg87 FAQ – Common Questions and Complete Answers

There are no charges whatsoever. Registering a wg87 account is completely free. You only need to make a deposit to start playing.

For standard KYC verification, prepare a valid ID card photo and a selfie holding that ID. Make sure all text on the ID is clearly legible and the photo is not blurry. Verification is typically completed within 1–24 hours after documents are uploaded.

No. Each person is only allowed one active account at wg87. Holding more than one account — including accounts using different details — violates the Terms and Conditions and may result in all associated accounts being permanently banned.

Log in to your account, go to Account Settings, then select Security > Change Password. Enter your current password and the new password you wish to use. If you have forgotten your password, use the "Forgot Password" feature on the login page to recover access via OTP.

The minimum age is 18. wg87 has a zero-tolerance policy toward underage users. Age verification is carried out through the KYC process during registration and before the first withdrawal.

The minimum deposit at wg87 is very affordable and varies depending on your chosen method. For e-wallets and QRIS, the minimum can start from a very small amount. Check the latest details on the Deposit page after logging in to your account.

For digital wallets and QRIS, deposit confirmations are typically instant or within seconds. Bank transfers take 1–10 minutes depending on banking network conditions. If your balance has not arrived after 30 minutes, contact the wg87 support team with your proof of transfer.

wg87 does not charge any additional fees on the platform side for deposits. However, some banks or digital wallets may apply a small transfer fee in accordance with their own policies. The amount credited to your wg87 balance is the amount you transferred minus any applicable third-party fees.

Minimum and maximum withdrawal limits vary based on the selected method and membership level. Higher-tier VIP members enjoy larger withdrawal limits. Full details are available on the Withdrawal page after you log in to your account.

There are several common reasons a withdrawal may be rejected:

• KYC verification incomplete or documents invalid
• The destination account name does not match the name registered on your wg87 account
• Bonus turnover requirement not yet met
• Request exceeds the daily withdrawal limit
• Account flagged for suspicious activity and currently under security review

Contact the 24/7 support team for specific information on the reason for rejection.

Yes, it is mandatory. The destination account for withdrawals must be in exactly the same name as registered on your wg87 account. This is an anti-money laundering (AML) policy that cannot be waived for any reason.

RTP (Return to Player) is the theoretical percentage of total bets returned as winnings to players over the long term. For example, an RTP of 96% means that for every IDR 1,000,000 wagered, statistically IDR 960,000 is returned as winnings. RTP is calculated over millions of spins, not per session, so it does not guarantee results in any given session.

Yes. All games at wg87 use certified Random Number Generator (RNG) technology that is independently audited. This ensures every game outcome is truly random and cannot be manipulated by anyone — neither the platform nor the players.

Absolutely. wg87 has an official mobile app for Android and iOS, available as a free download. All games are available in the app, optimized for mobile screens. You can also access wg87 directly from your mobile browser without installing the app.

Turnover is the total amount you need to wager before your bonus balance can be withdrawn. For example, if you receive a bonus of IDR 100,000 with a 5x turnover requirement, you need to wager a total of IDR 500,000 using that balance before you can withdraw. Your turnover progress is automatically tracked in your account dashboard.

Yes. wg87's weekly cashback is calculated every weekend based on your total losses during the week and is credited directly to your account balance every Monday. No manual claim is needed — everything is automatic and transparent. The cashback percentage depends on your VIP level.

Every wg87 account has a unique referral code you can share with friends. When your friend registers using your referral code and makes their first deposit, you automatically earn a referral commission. The more friends you refer, the more commission accumulates in your account.

Log in to your account, go to Account Settings > Security > Two-Factor Authentication. Choose your preferred 2FA method — via SMS OTP or an authenticator app. Follow the on-screen instructions to complete the setup. It is strongly recommended to enable 2FA immediately after registration.

Contact the wg87 support team immediately via 24/7 live chat and report the situation. Our security team will temporarily freeze your account to prevent further loss, then guide you through a secure account recovery process once your identity has been verified.

Never. The official wg87 team has never and will never ask for your password, OTP code, or any sensitive account information through any channel — including live chat, email, or social media. If someone claims to be a wg87 staff member and requests this information, it is a scam. Report it to our security team immediately.